Terms and Conditions
Acceptance of Terms of Usage :-
1. These Terms of Usage govern your access and use of this Site. By accessing or using this Site you agree to be bound by these Terms of Usage and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use.
2. LB Office Supplies Sdn Bhd reserves the right to make changes to this Site and to these Terms of Usage at any time without prior notice. You should review these Terms of Usage each time you access this Site.
3. You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting customer care. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.
General :-
1. All the terms and conditions and/or any transactions occuring online at www.lbprint4u.my or by phone are subject to the laws of the State of California. LB Office Supplies Sdn Bhd is not responsible for the delay and/or damages resulting from Machinery Breakdown, Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo.
2. The tools available on www.lbprint4u.my to create document is the property of LB Office Supplies Sdn Bhd and its affiliated companies. The Buyer’s order shall be deemed an acceptance of the Seller's terms. The Terms and conditions shall in all respects be governed by STATE OF __________ law.
Reservations :-
1. All orders are subject to acceptance by LB Office Supplies Sdn Bhd. We reserve the right to reject any order at any time without recourse. We also reserve the right to change the price at any time even after we receive the order.
Order Return :-
1. We urge you to carefully spend a few moments proofing and double checking your design or artwork carefully,. It probaly sounds kind of aovious, but the least costly time to fix a mistake is before you place your order.
2. Due to the nature of the product, no returns can be made once the order is processed and/or shipped. Any claims for defects, damages, or shortages must be made in writing within two (2) business days after receipt of the merchandise. We will replace only those orders that were processed incorrectly.
3. We reserve the right to have clients return the original orders before reprinting or refunding clients order. The replacement of the order will take place only after the receipt of returned merchandise. We will not replace the order if it is determined by us that the order was misused or mishandle by the buyer or part of the order was used by the buyer and part of the order is being returned.
Payment Method :-
1. LB Office Supplies Sdn Bhd accepts several payment methods including credit card, bank transfer, online banking payment and credit invoices under certain circumstance.
2. All request to purchase printing must be submitted with a mutually approved and agreed upon payment methods. If you have any questions on payment plans, please call us at your earliest convenience.
3. LB Office Supplies Sdn Bhd reserves the right to request and obtain validation of your payment method before processing your payment. Please note that no work will proceed on any job inclients order until full payment is received. If the transaction is rejected, the associated order may be cancelled
4. An email confirmation wuth the order details and tracking information will be sent once your order has been processed. For urgent orders, please do contact us so we can do our best to help you expedite the production and shipment.
5. The prices for goods and services shown on this website are in Ringgit Malaysia (RM)
6. Once an order for printing has been approved by the customer and "SENT" to the site, no changes are allowed in the deadline times, the artwork files or the job specifications. After an order for printing has been sent via the website, the customer is responsible for paying the entire amount of the order, unless otherwise noted.
Warranty :-
1. LB Office Supplies Sdn Bhd neither makes any explicit warranty nor imply or accepts any responsibility other than possible replacement of the products that Buyer is buying. LB Office Supplies Sdn Bhd may but does not guarantee the replacement of the defective product, or credit the amount of the purchase price.
Shipping / Collection :-
1. The order will be delivered to the provider shipping address as soon as it is ready. Please take note the shipping address must be provided when place your order.
2. The buyer will be fully responsible for the shipping and handling cost. Please ensure that the order is delivered to the provided address. If the provided address is incorrect or out of date, we are not responsible for any costs incurred in delivering the order.
3. LB Office Supplies Sdn Bhd reserve the right to decide which method of transport to use along with the appropriate delivery services. We will decide if the order is to be shipped in one package or separate installments. In the unlikely event that an installment is delayed, you agree that is not grounds to return any other installment.
4. We have our own transport team to arrange delivery with Free Of Charge at klang valley area for our corporate customers only. All other shipping methods are done via courier services. Through couriers services, we provide estimate 2 to 5 standard day delivery.
5. We allow customers to pick up completed jobs at our print shop. We suggest that you call before visiting, so we can have everything ready to go for you.
6. Please collect your order within 30days from to date notified of Ready To Collect. Otherwise The items will be considered expired after and we will not compensate in terms of refund or reprint for the particular order. Customer have to bear to loss on their own.
Limitation of Liability :-
1. LB Office Supplies Sdn Bhd will not be liable in contract or in tort (including negligence) to the customer for incidental or consequential damages, arising out of or resulting from anybody’s performance or nonperformance of our obligations. LB Office Supplies Sdn Bhd shall not be liable to anyone for any kind of financial losses, cost, expenses, damages and/or other economic damages.
2. The Buyer agrees that the Buyer will not hold LB Office Supplies Sdn Bhd responsible for any and all loss, cost, expense, and damages (including legal costs) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against LB Office Supplies Sdn Bhd and its affiliated company (S) on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person's right to privacy or other personal rights.
Order Cancellation / Refunds :-
1. Our full refund guarantee does not apply to shipping claims. However, we will reprint orders damaged or lost by courier company.
2. We reserve the right to have clients return the original orders before reprinting or refunding clients order. No refunds can be made until products or services have been returned in full.
3. We are not responsible or liable for any damages or claims incurred by you or your business that are caused by printing materials which are defective or incomplete or which you received later than the estimated due date. This guarantee is limited (only) to reprinting of the original quantity or refund of the purchase price of the order. In no event shall our liability to you for any reason exceed the amount actually paid to us, if any, for or through the use of this website.
4. Due to the nature of product sells, reinbursements for products already printing, shipping or being printed are bot possible. it is possbile to cancel orders that have not already been produced or sent to print. In that case LB Office Supplies Sdn Bhd are entitled to charge 6% of the original order cost plus a RM50.00 administration fee to cover time spent processing the order.
5. You may cancel the order up to 30days after estimated date of delivery if LB Office Supplies Sdn Bhd has failed to deliver within 30days of such. It is possible that the estimated date of delivery can recalculated if, for example, re-upload or proof deadlines from the customer side are not respected.
